Privacy Policy
Last updated: 21 August 2026Hitech TV Repair ("we", "us", "our") operates the website hitechtvrepair.in and provides television repair services in Alapakkam, Chennai and nearby areas. This Privacy Policy explains what information we collect when you visit this website or contact us, how we use it, and the choices available to you.
By browsing this website or contacting us through the phone number, email address or WhatsApp link provided here, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website.
Information We Collect
- Information you give us directly: When you call, email or message us on WhatsApp, we may receive your name, phone number, email address, service address and details about your television and the fault you are reporting.
- Automatically collected information: Like most websites, our hosting and analytics tools may record technical details such as your browser type, approximate location, device type, IP address and the pages you view, to help us understand how the site is used.
- Advertising identifiers: If you reach this site through a Google Ad, Google may share limited, non-identifying campaign data with us (such as which ad or keyword led to your visit) to help us measure ad performance.
How We Use Your Information
Information collected through this website or through direct contact is used to:
- Respond to your service enquiry and schedule a doorstep visit or in-shop appointment.
- Provide an estimate, carry out the requested repair, and follow up on the service provided.
- Maintain basic records of past service requests for warranty or reference purposes.
- Understand how visitors use our website so that we can keep it accurate and useful.
- Measure the performance of our Google Ads campaigns so we can show relevant ads to people looking for TV repair services in Chennai.
We do not use your information for any purpose beyond what is described above without asking you first.
Cookies and Similar Technologies
This website may use cookies and similar tools from services such as Google Analytics and Google Ads to understand site traffic and measure advertising performance. These cookies do not give us access to personal details like your name or phone number unless you have provided them to us directly.
You can disable cookies through your browser settings at any time. Doing so may affect how some parts of this website function, but you will still be able to view our services and contact information.
Sharing of Information
We do not sell or rent your personal information to anyone.
We may share limited information with service providers who support our business operations — for example, website hosting providers or analytics platforms — solely for the purpose of running this website and our repair service, and only to the extent needed for that purpose. We may also disclose information where required to do so by law.
Data Security
We take reasonable, practical steps to protect the information you share with us from loss, misuse or unauthorised access. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
Links to Other Websites
Our website may contain links to third-party sites, such as WhatsApp or Google Maps. We are not responsible for the privacy practices or content of those external websites, and we encourage you to review their respective privacy policies.
Your Choices
- You may choose not to share personal information with us, though this may limit our ability to respond to a service request.
- You can ask us to update or remove information you have shared with us by contacting us using the details below.
- You may opt out of promotional messages or calls at any time by informing us directly.
Children's Privacy
This website and our services are intended for adults seeking TV repair assistance. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page along with a revised "last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
13/28 6th Street, Ashtalakshmi Nagar, Alapakkam, Chennai – 600116, Tamil Nadu
+91 63830 99349 ·
callhitechtvservice@gmail.com
Terms & Conditions
Please read the following terms carefully before availing of our TV repair services.
Warranty
We provide warranty coverage for selected repair services to ensure customer satisfaction. Warranty eligibility varies depending on the repair performed and the parts replaced. Please confirm the warranty period and coverage with our team before service completion.
Disclaimer
Warranty terms and conditions may vary depending on the nature of the repair, replacement parts, and other service-related factors. Customers are advised to contact us for complete warranty details before confirming the repair.
Uncollected Devices
Customers are requested to collect their TV within 2 months after the repair is completed and they have been notified. We are not responsible for uncollected devices beyond this period, and long-term storage cannot be guaranteed.
Service Scope
Hitech TV Repair provides independent television diagnosis and repair services, including doorstep visits within Alapakkam and nearby areas of Chennai. All repair work begins only after the customer has approved a written or verbally confirmed estimate.
Independent Service
Hitech TV Repair is an independent repair provider and is not affiliated with, authorised by, or a representative of Samsung, LG, Sony, Xiaomi, TCL, OnePlus, or any other television manufacturer. Brand names mentioned on this website are used only to describe the models we work on. If your television is still within the manufacturer's warranty period, we recommend checking with the brand's authorised service centre first, as an independent repair may affect that warranty.
Payment
Payment is due upon completion of the repair and your acceptance of the work, unless otherwise agreed in advance. We do not request advance payment through unsolicited links or messages; all payment is collected directly by our technician or through methods confirmed by our team.